How do I remove or deactivate a user?

When a team member leaves your company or no longer needs access to Sprift, you can request that their account is deactivated. Deactivating a user removes their ability to log in and also any data or reports associated with their account.

Email our Customer Success team at customer.success@sprift.com with:

1. The full name of the user to be deactivated
2. Their email address
3. The branch they are assigned to
4. The date you’d like the deactivation to take effect (if not immediately)

If you need to deactivate multiple users, you can include all of them in a single email.

Our team will deactivate the user’s account. The user will no longer be able to log in, and you’ll receive a confirmation once it’s done.

• Deactivating a user deletes their data and reports. Property reports they generated will not remain available to open.
• Your subscription is charged per branch, not per user, so deactivating a user does not change your billing.
• If you need to reactivate a previously deactivated user, just email us and we can restore their access.