What is a Prospect Token?
Prospect Tokens are credits used to send outreach campaigns through Sprift's Prospect tool.
When you use Sprift's Prospect tool to identify target properties and run a direct mail or digital outreach campaign, Prospect Tokens are consumed. Tokens are used per contact or per send, depending on your campaign setup.
Token usage will appear as a line item on your invoice for any billing period in which campaigns were sent.
How to purchase more Prospect Tokens
Contact customer.success@sprift.com to top up your Prospect Tokens. Our team can advise on the cost per token and recommend quantities based on your prospecting activity.
Common questions
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Do unused tokens roll over? This depends on your agreement. Contact customer.success@sprift.com to confirm the terms for your account.
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Why does my invoice show a Prospect Token charge? This means campaigns were sent during the billing period that consumed tokens. If you weren't expecting this charge, contact finance@sprift.com with your invoice details.
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Can I pause campaigns to stop tokens being used? Yes. Contact customer.success@sprift.com and our team can pause any scheduled prospecting campaigns.