How do I manage WhatsApp for Business through Sprift?
Sprift can connect with WhatsApp for Business to help you communicate with clients. Here's how it works and how to get set up.
Sprift offers a WhatsApp for Business integration that allows you to communicate with clients through WhatsApp as part of your workflow. Here’s an overview of what it does and how to get started.
What the WhatsApp integration does
The WhatsApp for Business integration allows you to:
- Send property-related communications to clients via WhatsApp
- Use WhatsApp as a direct communication channel alongside email and phone
The specific features available depend on your subscription and account configuration.
How to set up WhatsApp for Business
To activate the WhatsApp for Business integration, email our Customer Success team at customer.success@sprift.com with:
- Your company name and branch
- The phone number you’d like to use for WhatsApp Business
- The name of the person managing the WhatsApp account
You may also be able to submit this request through the WhatsApp for Business submission form on the Sprift platform.
[SCREENSHOT NEEDED: the WhatsApp for Business submission form if one exists in the platform]
What happens after you submit your request
- Our team will review your submission and confirm receipt
- We’ll set up the WhatsApp Business connection for your account
- You’ll receive instructions on how to complete the activation on your phone or device
- Once activated, you can begin using WhatsApp through your Sprift workflow
Setup typically takes a few working days.
Common questions
Do I need a separate phone number for WhatsApp Business? WhatsApp Business requires a phone number that isn’t already registered to a personal WhatsApp account. If you’re unsure whether your number is eligible, our team can advise.
Can multiple users share the same WhatsApp Business number? This depends on your setup and the WhatsApp Business plan. Contact us to discuss the best arrangement for your team.
I’ve submitted the form but haven’t heard back. If it’s been more than two working days, email customer.success@sprift.com and reference your original submission.